Privacy Policy
IMPORTANT INFORMATION
ABOUT YOUR PRIVACY
We, our, and us, when used in this notice, mean Altura State Bank.
This is our privacy notice for our customers. When we use the words “you” and “your” we mean the following types of customers: Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):
- Deposit Accounts
- Loan Account
- Safe deposit box
- Mortgage brokerage services
We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.
We first define some terms.
Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information des not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.
An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.
A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an “other party”.
THE INFORMATION THAT WE COLLECT
We collect information about you from the following sources:
- Information you give us on applications or other forms
- Information about your transactions with us
- Information about your transactions with other parties
- Information from a consumer reporting agency
- Information we receive through our Customer Identification Program
INFORMATION WE DISCLOSE ABOUT YOU
We do NOT disclose any information about you to anyone, except as permitted by law. This might include disclosures necessary to service your account, perform joint marketing or prevent unauthorized transactions.
THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION
We restrict access to information about you to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards to protect this information.
INFORMATION ABOUT FORMER CUSTOMERS
We do not disclose information about former customers, except as permitted by law.
Security Statement
At Altura State Bank we understand the importance of customer security. Protecting your confidential financial information is our number one priority. Altura State Bank maintains strict standards of security designed to ensure a secure exchange of information with our customers.
As part of our commitment, customer information and account data is protected by multiple security protocols: firewalls, data encryption, user ID, a verifiable Password, and multifactor identification. Altura State Bank provides end-to-end encryption to secure transactions while in transit.
Encryption technology transmits information sent over the Internet by encoding the transmitted data. A firewall is designed to protect information stored in our computer systems from unauthorized entry.
Your account information is also protected with a Password known only to you. Your Password must be used to access your accounts and authorize payments. Only you know your private Password, so you can be confident that your data is secure if you do not provide your Password to someone else. You will know when you're in a safe environment when a "locked" icon is displayed at the bottom of the screen or https:// will appear in the address line. To gain a greater level of protection, we recommend that you memorize and keep your Password secret, change your Password on a regular basis and not use birth dates, first or last names, or other documented numbers or letters that may be easy to locate. If you must write down your Password, keep it in a safe place.
Never send confidential information (such as social security numbers, account numbers, mother’s maiden name, annual income, source of income, etc.) via regular e-mail to our general e-mail address. Once logged into your Internet banking account, we provide a secure e-mail system directly from our site, which uses data encryption to help protect your communications with us. Although security measures are in place, we still strongly urge you not to e-mail confidential information to us.
In addition, Altura State Bank’s strict security standards require all browsers that are used to access account information to have 128-bit encryption. Use of 128-bit encryption technology is one of the most secure forms of encryption currently available for commercial use on the Internet.
This Security Statement is a constant reminder to our customers that the security of their personal information is always of utmost concern.
For your safety, please review the information found on the Federal Deposit Insurance Corporation (FDIC) links below prior to enrolling into our Internet banking product.
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